To highlight this, Google recently announced a video service that facilitates the meeting between team members in Hangouts and an intelligent communications tool with direct messaging for co-workers who use this app.Īs for the default messaging app on Google mobile OS, Android Messages will be handling consumer SMS service and comes with RCS integration for sending in-call multimedia content. Google is also continuing the process of positioning Hangouts as a messaging service for the workplace. Moreover, Allo comes with Google Assistant integration, the virtual AI which started rolling out to Android-running smartphones, but not to tablets. Through this move, Google aims to attract more users to Allo, its newest messaging app, especially since the tech giant recently added a number of new features, including the option to share files. However, those who send SMS through their Google Voice numbers will be able to continue as before. The situation is a bit more complicated for Google Voice users, as they will no longer have the option to send carrier text messages via Hangouts from May 22. SMS through user Google Voice numbers can still be sent The app will also ask them to select other messaging apps as default, and if they refuse, they will be redirected to the Google Play Store to find a new alternative. Hangouts users might receive a message starting March 27, informing them that the SMS feature will be removed and that they should use another chat app instead. The email was posted on Reddit and reveals that Google plans to cut the option from the app on May 22 and request users to find another default messaging service. Google might remove the text messaging feature from its Android app, Hangouts, according to an email sent to its G Suite administrators. The message states that Google Voice users will not be affected, but with all the improvements in the standalone Voice app, you might be better off switching anyways. No changes were announced for SMS integration with Project Fi, which allows texts and calls to go through Hangouts, but I'm almost certain that it will stay (at least as long as Voice integration does).Google has been making some major changes to its messaging applications, constantly updating Allo with new features, transforming Android Messages and shifting Hangouts towards exclusive business use. If you have additional questions or need assistance, please contact G Suite support. You can share this Help Center article if users have any questions. We've identified the users (copied below) who will be affected at your domain. No notification will be shown to users who do not have Hangouts enabled as the default SMS messenger app on their device.Īs a result of this change, you may receive questions from affected users. Google Voice users who do not use carrier SMS text messaging will not be affected and no notification will be shown. Their Google Voice messages will be unaffected and will still be available in Google Hangouts.įor Google Voice users on Hangouts on Android Tap on Settings and then the primary account name. Google Voice users who also send carrier SMS messages will need to choose another default messaging app. How to fix notification sound issue on Google Hangouts: Open the app and tap on the three vertical lines icon at the top left corner. All messages will be accessible in the new messaging app.įor SMS users using Google Voice on Hangouts on Android Choosing a new messaging app will not impact existing SMS messages. If none exists, they will be directed to the Google Play store to find a new SMS messaging app. Users will be prompted to choose another default messaging app already installed on their phone. Here is what users will see:įor SMS users on Hangouts on Android (not including Google Voice) We will prepare users for this change by showing an in-app message beginning March 27, 2017. This change only applies to SMS text messages sent and received from carrier phone numbers. Note: Google Voice numbers will continue to be supported after May 22. As part of that ongoing effort, we will be removing carrier SMS text messaging from Hangouts on Android after May 22, 2017. Last year, we announced several improvements to the most popular features of Google Hangouts, such as the new video meetings experience and better group chat messaging. The email, as posted by Droid Life, added that Hangouts users will see an in-app message, like the one shown above, starting on March 27 informing them of the planned removal of SMS services.That. In an email sent out to G Suite administrators, Google said that a warning (pictured above) will appear to Hangouts users starting March 27. The email also says that SMS support will be completely removed from Hangouts on May 22. Now Google appears to be finally pulling the trigger on Hangouts' SMS integration.
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